Worcester based legal firm, Thomas Guise is pleased to report that after its annual re-certification audit, the firm is ISO 9001 approved again this year.

The ISO 9001 standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

Jo Norton, Operations Manager said “They (ISO Quality Services) were very impressed with the systems, policies and procedures we all adhere to. We have significantly developed our business and it is a testament to the hard work the team put in to ensure that our clients receive a high quality service and that everything runs like clockwork.”

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